We are committed to protecting your privacy

Last Updated: September 14, 2026

Starlight Foundation Ghana (“Starlight Foundation,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our donors, supporters, volunteers, partners, beneficiaries, website visitors, and other individuals who interact with us.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, participate in our programs, volunteer or partner with us, or make a donation.

1. Information We Collect

Depending on how you interact with Starlight Foundation Ghana, we may collect information such as:

• Your name;

• Email address;

• Telephone number;

• Information you provide through contact, volunteer, partnership, or other website forms;

• Donation information, including donation amount, date, and transaction details;

• Communications you send to us;

• Technical information associated with your use of our website, such as IP address, browser type, device information, and website usage information where applicable; and

• Any other information you voluntarily provide to us.

We seek to collect only information that is reasonably necessary for our activities and the services or functions you request.

2. How We Use Your Information

We may use personal information to:

• Process and maintain records of donations;

• Respond to inquiries and requests;

• Communicate with donors, supporters, volunteers, and partners;

• Manage volunteer, partnership, and community engagement activities;

• Provide information about our programs, projects, campaigns, and impact;

• Issue donation confirmations or receipts where applicable;

• Maintain and improve our website and services;

• Prevent fraud, misuse, and security incidents;

• Maintain appropriate administrative and financial records; and

• Comply with applicable legal and regulatory requirements.

Where appropriate, we may also use information to communicate updates about Starlight Foundation Ghana. Individuals may request to stop receiving non-essential communications at any time.

3. Donations and Payment Processing

Online donations to Starlight Foundation Ghana may be processed through Paystack, an independent third-party payment service provider.

When you make an online donation, payment information required to complete the transaction is submitted to and processed through Paystack and its associated financial service providers.

Starlight Foundation Ghana does not directly collect or store your complete debit or credit card details through our website. Paystack may collect and process payment and transaction information in accordance with its own terms and privacy practices.

We may receive limited information relating to a completed or attempted donation, such as the donor’s name, contact information, donation amount, transaction reference, payment status, and date of the transaction. We may use this information for donation administration, accounting, donor communication, fraud prevention, and regulatory compliance.

By making an online donation, you acknowledge that information necessary to process the transaction may be processed by Paystack and relevant banks, payment networks, or financial service providers.

4. How We Share Information

Starlight Foundation Ghana does not sell or rent personal information.

We may share information where reasonably necessary with:

• Payment processors, including Paystack;

• Website hosting and technology service providers;

• Professional advisers, auditors, or service providers assisting our operations;

• Government, regulatory, or law-enforcement authorities where disclosure is required by applicable law; and

• Other parties where you have given us permission to do so.

Where third-party service providers process personal information on our behalf, we expect such information to be handled only for legitimate and authorized purposes.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies necessary for website functionality, security, performance, and understanding how visitors use the website.

You may be able to control or disable certain cookies through your browser settings. Disabling some cookies may affect the functionality of portions of the website.

Third-party services integrated into our website may also use cookies or similar technologies subject to their own privacy policies.

6. Data Security

We take reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling operational, financial, accounting, reporting, legal, and regulatory obligations.

Donation and transaction records may be retained for longer periods where necessary to meet financial, audit, regulatory, or legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including the right to:

• Request information about personal data we hold about you;

• Request access to your personal information;

• Request correction of inaccurate or incomplete information;

• Request deletion of information where appropriate;

• Object to or request restrictions on certain processing; and

• Withdraw consent where processing is based on consent.

Requests concerning personal information may be submitted to info@starlightfoundationgh.org.

Certain information may need to be retained despite a deletion request where Starlight Foundation Ghana has a legal, financial, regulatory, or other legitimate obligation to retain it.

9. Children’s Privacy

Some of Starlight Foundation Ghana’s charitable programs and activities may involve children and young people. Protecting their privacy and wellbeing is important to us.

We do not knowingly use this website to solicit unnecessary personal information directly from children. Where personal information concerning children is collected as part of our programs or activities, we aim to handle such information with appropriate safeguards and in accordance with applicable law and our safeguarding responsibilities.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

Starlight Foundation Ghana is not responsible for the privacy, security, or content practices of websites or services operated by third parties. We encourage visitors to review the privacy policies of third-party services before providing personal information to them.

11. Data Protection and Applicable Law

Starlight Foundation Ghana seeks to process personal information responsibly and in accordance with applicable data protection requirements in Ghana, including the Data Protection Act, 2012 (Act 843).

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, technology, legal requirements, or website practices.

When material changes are made, the updated version will be published on this website with a revised “Last Updated” date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Starlight Foundation Ghana handles personal information, please contact us at:

Starlight Foundation Ghana
Email: info@starlightfoundationgh.org